Q1: What payment methods are available for orders?
A: Usually transactions are handled via secure online payments. You can pay with credit cards, Visa, or T/T transfers. Offline payments via Western Union or PayPal are also accepted.
Q2: What is the lead time and shipping duration?
A: Samples typically require 3-5 working days. For bulk orders, the lead time is approximately 15-20 working days depending on quantity. We use major express carriers (DHL, UPS, FedEx, or TNT), with arrival taking 3-7 days.
Q3: Can we brand our logo or name on the lights?
A: Yes, branding is available with a 1-piece MOQ. Special silk screen requests may incur extra fees. We can also provide customized packaging solutions.
Q4: What is the difference between red and near-infrared light therapy?
A: Both are effective but differ in visibility and penetration. Red light is visible, while near-infrared light is invisible to the human eye. Near-infrared light penetrates deeper into body tissues than red light.
Q5: How long does it take to see results from red light therapy?
A: It is a gradual process rather than an overnight transformation. Improvements can be seen anywhere from 24 hours to 2 months depending on the condition and usage frequency. Daily use for at least two weeks is recommended for most conditions.
Q6: Do I need to continue usage once I start seeing results?
A: Yes. Continuous treatment ensures cells maintain their optimal function. Once your goal is reached, you can transition to a weekly maintenance schedule to sustain the results.
TK Beauty
