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Frequently Asked Questions
Can you do OEM orders?
Yes, OEM services are available to meet your specific branding and design requirements.
How can I get some samples?
We are honored to offer samples. New clients are expected to cover the sample and courier costs, which will be deducted from your bulk order payment.
What about after-sales service?
Our products come with a 1-2 year warranty. If you receive a defective device, we will provide a replacement or a refund.
How is the shipping handled?
We provide International Express door-to-door (DDP), express, and logistics options. You can choose your preferred method based on cost and speed.
What are your company's core advantages?
We offer competitive pricing with high-quality standards (TUV, CE, Rohs, FCC certified), professional expertise, fast feedback, and on-time delivery.
How do you ensure quality control?
Quality is our priority. Our skillful workers handle every detail from production to packing, and a dedicated Quality Control Department checks each process.